5pm result Privacy Policy – How Your Personal Data Is Handled

1. Information We Collect

When you register an account on 5pm result, we collect the personal information you provide directly — including your name, date of birth, email address, and mobile number. We also collect payment-related details such as your GCash or Maya account reference and transaction records, which are necessary to process deposits and verify your identity. As you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines. We do not collect more information than is necessary for the purposes described in this policy.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your account, process PHP deposits, and verify your eligibility to use the platform. We use your contact details to send important account notifications — such as deposit confirmations, security alerts, and updates to our terms or policies. Technical data is used to monitor platform performance, investigate potential fraud or prohibited conduct, and ensure that our systems remain stable and secure. We do not use your personal data for automated profiling or decision-making that produces legal effects without human review. We will only contact you for marketing purposes if you have explicitly opted in, and you may withdraw that consent at any time by emailing [email protected].

3. How We Protect Your Data

5pm result uses industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your account credentials and payment details remain private at all times. We store personal data on secured servers with restricted access, and only authorised personnel who need the information to perform their duties are permitted to view it. We regularly review our security practices to ensure they remain effective against evolving threats. If we ever become aware of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the incident in accordance with applicable Philippine data protection regulations.

4. Sharing Your Information

5pm result does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data with trusted payment processors — such as GCash and Maya — solely to facilitate your PHP deposits and verify transaction records. In cases where we are required by Philippine law or a valid legal order to disclose information, we will comply with that obligation and, where permitted, notify you of the disclosure. Any third-party service providers we work with are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not share your data with advertisers, data brokers, or any external parties beyond what is strictly necessary to operate the platform.

5. Cookies and Tracking

We use essential cookies to keep you logged in, remember your session preferences, and maintain the security of your account while you browse 5pm result. These cookies are strictly necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the site. We do not use third-party advertising cookies or cross-site tracking technologies. If you prefer to limit cookie use, you can adjust your browser settings, but please be aware that doing so may affect certain platform features. Our use of cookies is limited to what is needed to deliver a smooth, secure gaming experience for players in the Philippines.

6. Your Rights as a User

As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no legitimate reason for us to continue holding it. You may also request that we restrict how we process your data while a correction or deletion request is being reviewed. To exercise any of these rights, simply email us at [email protected] with your account details and a clear description of your request. We will respond within a reasonable timeframe and keep you informed of the outcome. Nothing in this policy limits any rights you may have under the Philippine Data Privacy Act of 2012.

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal and regulatory obligations. Transaction records and account activity logs may be kept for a longer period where required by Philippine financial regulations or anti-money laundering rules. Once the applicable retention period has passed, your data will be securely deleted or anonymised so that it can no longer be linked back to you. If you close your account, you may request confirmation of when your data will be deleted by contacting [email protected]. We do not retain data beyond what is necessary for the purposes described in this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will update this page with a revised effective date so you always know when the policy was last reviewed. Your continued use of 5pm result after any update constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and contact us to close your account. We recommend bookmarking this page and checking it periodically to stay informed about how your data is being handled.